Contact numbers for small business energy customers

Small business gas emergencies

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on the number below. 

表盘:0 (Free 24 hour national number emergency line)


Small business electricity emergencies

Your electricity network distributor looks after your electricity supply. If there’s an electrical emergency or power outage at your business, you’ll need to ring your operator. 

Get more information on the power cut call 105 service.

 Dial: 105

Useful phone numbers for small businesses

We know you’re busy so a quick call to us(1) can get you moved onto a new product, solve a query on your account or allow you to submit a meter read for an accurate bill. If you are looking for contact information for your home energy account, please visit our residential page for phone numbers and other ways to get in touch.

Business customer services
Mon - Fri 8am - 6pm


Business sales
Mon - Fri, 8am - 6pm


Business Movers
Mon - Fri 8am - 6pm


Business meter reading


Calling from abroad - all enquiries
Mon - Fri 8am - 6pm

+ 2452(1)

Customer services for home customers
Mon-Fri 8am to 6pm and Saturday 8am to 2pm


If you suspect energy theft/meter tampering report it to stayenergysafe



Before you call us, why not check out our 常见问题

Making a complaint

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With a smart meter, you'll find it easier to keep track of the energy your business uses and what it costs